Assisting Mothers With Young Children
Mothers travelling with infants or young children will be assisted in embarking, disembarking and clearance of Government formalities. Agents will assist with the hand baggage. Suitable baby strollers or carts may be provided at stations where passengers may have considerable distance to walk to/from the aircraft.
The Bahamasair’s Unaccompanied Minor Service allows children in certain circumstances to travel alone on our flights. We have established the following guidelines for our unaccompanied minor service.
- Children 5 to 14 years old qualify for the unaccompanied minor service and may travel on Bahamasair on nonstop or same-plane flights
- Children 15-17 years old are considered young adults and are not required to use the unaccompanied minor service. However, the Unaccompanied Minor Service is available to them upon request and under the same provisions.
- Connections to flights of other airlines are permitted only when allowed by the rules of the connecting carrier. We are not responsible for unaccompanied minors while they are travelling on other carriers.
When making your child’s reservation, we will request telephone numbers for parents or guardians. At check-in, you will also be asked to provide names, addresses, home and business phone numbers for you and the party meeting your child. This information is used in identifying the party meeting your child upon arrival, and it will assist us in contacting you if necessary. We recommend checking in early at the airport to ensure that you have adequate time to complete the required paperwork and pre-board your child.
The welfare of unaccompanied minors is a matter we take very seriously. In advance or upon check-in, if there is a possibility that your child’s flight might be delayed or misconduct for any reason, we may change your child’s flight schedule, including the departure date.
An airport representative will assist your child at the connecting city, escort your child to his or her next flight, and deliver your child to the person meeting him or her at the destination airport. We do not accept reservations for an unaccompanied child if it would mean his or her connecting flight would be the last flight of the day.
Unaccompanied minors will not be accepted for the last flight of the day.
- Reservations and Sales agents must inform the parent or guardian making the reservations of the Company’s policy which calls for an identification badge to be placed on the child, and that he/she must not leave the aircraft without the escort of a Bahamasair agent.
- The applicable charges will be added to the base fare.A fee of $50.00 for a one-way International Flight and $25.00 one-way on domestic flights is assessed for providing the unaccompanied minor service.
- The adult presenting the child for check-in at the airport must complete and sign the Unaccompanied Minor Request for Carriage Form, and be expected to remain at the airport until the flight departs.
- The check-in agent will place an unaccompanied minor tag on the child, instruct him/her not to remove the tag and ensure that the child is properly supervised until handed over to the Cabin Attendant.
- Unaccompanied Minors will be boarded prior to the start of general boarding and identified to the Flight Attendant as an unaccompanied minor.
- Unaccompanied minors will be seated so as to be in direct view of the cabin attendant at all times.
- The child must be escorted off the aircraft by a Cabin Attendant and released to a Customer Services Agent.
- The Customer Services Agent will ensure that the person collecting the child produces positive identification and sign a release form.
Additional details on our unaccompanied minor service are available from Reservations.
- You should stay with your child until he or she boards the aircraft and until the flight leaves the gate.
- Provide your child with an extra copy of his or her contact phone numbers.
- Before going to the airport, explain what will happen during the child’s trip. This may include teaching him or her about airplanes, sounds, connecting flights, etc. – in general, just what to expect.
- Provide your child with books, food, or other items which can help entertain him or her during the trip.
- Let us know if it is your child’s first flight so that, if time permits, we can give him or her a little extra attention.
- Keep a copy of your child’s passport.